Role: Furniture Helpline/Warehouse Volunteer

Status: Volunteer

Participation: Flexible

Reports To: This role will receive directions and support from the Furniture Coordinator as needed to engage in responding to furniture service calls, or warehouse management, and/or furniture delivery and donations.

Description: The Furniture Volunteer assists with the administration of Friends In Deed’s Furniture program, serving as during the operating hours Monday-Thursday. This role partners with the Furniture Coordinator to carry out the various tasks required to work to provide furniture services.

VALUES:

Friends In Deed is committed to accomplishing our mission and our vision in a positive way. Our organizational values are:

• Recognizing the value of all people;
• Conducting our work with honesty and integrity;
• Providing great service to our clients and donors;
• Treating all people (including our coworkers and volunteers) with kindness and respect; 
• Holding ourselves accountable to those in authority, those we serve and each other.
• The Furniture Volunteer will comport all aspects of his/her job in alignment with these values.

Responsibilities:

• Answer the Furniture Line phone line.
• Recruit, train and supervise all furniture program volunteers.
• Maintain furniture client records and files to ensure accurate record keeping.
• Coordinate the pick-up and delivery of furniture.
• Support the organization of the FID Warehouse.

 Knowledge, Skills & Abilities:

Excellent personal and customer service skills.

Excellent verbal and written communication skills.

Ability to operate personal computers, copiers, and faxes.

Physical Requirements: (only if involved in warehouse management or delivery/donations)

• Able to lift 25 lbs.
• Able to move/slide large furniture items.
• Able to operate a 16-foot box truck and liftgate.

Expectations:

Consistency and dependability by showing up for all regularly scheduled volunteer shifts. Flexible day-time hours 10:00am – 2:00pm Monday – Thursday.

If interested, please call to speak directly with our Executive Director, R. Tyrone Kelsey at (734) 484-2727.

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Friends In Deed Volunteer Application

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